Dominion Energy is warning customers about a scam in which they are called, told they owe money on their electric bills and threatened to have service cut off unless they pay immediately. Charles Fishburne reports.
Transcript:
Here’s how the scam works.
Charles Fishburne: Jeremy Slayton: The scammers pretend to be Dominion Energy employees and the caller ID might even say “Dominion Energy.”
Fishburne: Jeremy Slayton, spokesperson for Dominion Energy.
Slayton : Customers are often told to purchase a prepaid card at a local store, then to call a number provided by the scammer.
Fishburne: He says.
Slayton : Dominion Energy would never use aggressive threats to disconnect service, insist on immediate payment over the phone or request a prepaid card to be used as payment over the phone.
Fishburne: Slayton says if you get such a call, hang up and call Dominion to report it and determine the state of your account. Charles Fishburne, VPM News.
Dominion Energy is a VPM Corporate sponsor.
